Pushing Black – Frequently Asked Questions
We understand that when it comes to t-shirt printing or custom printing on other apparel products, it can be a little confusing. In this Pushing Black FAQs section we’ll answer many of the most common frequently asked questions that customers ask of us.
Q – Is custom t-shirt printing expensive?
A – It is actually less expensive than most people think…and when you order in bulk, the cost per t-shirt can be significantly less. Prices may vary depending on t-shirt materials, sizes, and type of shirt that you order (long sleeve, short sleeve, crew neck, V-neck, tank top, etc.).
Q – What t-shirt sizes do you carry?
A – We carry a wide range of sizes. For unisex shirts, we generally carry sizes Small through 5XL, for ladies shirts we generally carry sizes Small through 3XL. For specific details about t-shirt sizes, visit our Pushing Black Size Chart page. You can lay flat one of the t-shirts you already own and follow the online instructions on how to measure the t-shirt width, t-shirt length, and sleeve length. Then you can match your measurements to the size chart to determine the size you need. You’ll also find Kings/Unisex/Men’s t-shirt sizes, Queens/Women’s t-shirt sizes, and youth t-shirt sizes for boys and girls.
Q – What material are t-shirts made out of?
A – Most of our Pushing Black t-shirt products are made out of pre-shrunk 100% cotton. Some of our colors are either 90/10 or 60/40 Cotton/Polyester. If the apparel isn’t 100% cotton, we will mention it on the product listing.
Q – Can I add to my t-shirt order?
A – If you contact us before your order is processed, we will likely be able to adjust your order for you, but if your order has been processed, it can’t be altered. Additional items will need to be ordered separately.
Q – Can I place a custom t-shirt order using my own artwork?
A – Yes, we love doing custom t-shirt (and other apparel) orders. You can provide your own artwork or work with one of our staff to create the custom artwork you need.
Q – How long will it take to receive a custom printed t-shirt order?
A – Pushing Black is now able to “print-to-order.” That being said, printing times may vary depending on order volumes, artwork readiness, and the type of apparel you desire. For custom orders, we are willing to work with you to meet your deadlines. For orders of existing apparel, they should ship within 2-3 business days. Expedited delivery is also available for an additional charge. For international orders, please allow between 2 to 5 weeks for shipping. (NOTE: As the purchaser, you will be responsible for all applicable tariffs and import taxes on any international orders.)
Q – What happens if I need to cancel my order?
A – Orders for pre-printed t-shirts can only be cancelled prior to shipping. Unfortunately, we cannot accept cancellations on custom t-shirt orders, once the order is under-way.
Q – What happens if I find a mistake with my order once I receive it?
Q – What is your return or exchange policy?
A – Pushing Black can only accept returns or exchanges within the first 30 days from the original order date. For more information, please visit our Shipping & Returns page.
Q – What are your payment options?
A – Pushing Black accepts PayPal as well as all major credit cards.
Q – Can I place an order over the phone?
A – Yes, if you would prefer to place an order by phone our sales staff would be happy to assist you. We are based in California. Please call 1-951-220-7948 any time to place an order, although you are more likely to reach us during regular business hours (between 9am and 5pm PST).
About Pushing Black
At Pushing Black, we believe that everyone should celebrate life. To that end, we feel whatever message you want printed, it is important, whether your message is personal, universal, or inspirational. We can print your message on t-shirts, sweatshirts, hoodies, patches, decals, and much more!
Check out our full line of t-shirt and apparel products including King’s Apparel for men, Queens Apparel for women, and Youth Apparel. If you still have a question for one of our staff or if you would like more information about our t-shirt company, please:
Contact us online
Send us an Email
Or call 1-951-220-7948
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